Appointment and Preparation Policy
At Coiffure Mina, we strive to provide the best possible service for all our clients. To ensure a seamless and efficient experience, we have outlined important policies regarding appointments and preparation. Please review the following guidelines before booking your service.
Deposit
- A deposit of €20 is required to confirm the appointment. Without a deposit, the appointment will not be secured.
Preparation
- Customers must arrive with washed and blow-dried hair without any products (such as oils, creams, etc.) for the appointment.
- If this requirement is not met, a fee of €10 will be charged or the appointment will be canceled.
Late Arrival
- Arriving 10 minutes late will incur a fee of €10.
- Arriving 15 minutes late will result in the appointment being automatically canceled and the deposit forfeited
Arrival Time
- Please do not arrive more than 5 minutes before the appointment time.
Payment
- The remaining amount must be paid in cash and appropriately. Other payment methods are not accepted.
Cancellations
- Cancellations must be reported at least 48 hours in advance. Late cancellations will result in a charge of 50% of the total amount
No-Show
- Failure to show up without notice (no-show) will result in being unable to make future appointments.
48-Hour Guarantee
- We offer a 48-hour guarantee for any necessary fixes if something is wrong. However, no refunds will be provided.